Augmentt Job Board Job Board / Technical Support & Implementation Specialist / Apply Technical Support & Implementation Specialist Personal Information First Name * Last Name * Email * Phone * Country * Postal Code * Professional Details Resume * Resume must be larger than 0 bytes and less than 25 MB. Cover Letter Cover Letter must be larger than 0 bytes and less than 25 MB. Video Video must be larger than 0 bytes and less than 25 MB. Personal Information This role's working hours are noon–8:00 PM EST to support our AU/APAC partners. Can you commit to this schedule? * Stand out here! Drop us a link to a video/webinar/article, etc! Anything you find interesting in the world of Tech Support, MSPs or Microsoft security Briefly describe a hands-on M365 security issue you diagnosed and resolved — what tools did you use (PowerShell, Graph, browser dev tools, etc.)? * Do you have experience supporting MSPs or multi-tenant platforms? Are you legally authorized to work in Canada? * Which of the following have you used: Microsoft Partner Center/GDAP, SQL/Elasticsearch/Kibana, compliance frameworks (SOC 2, NIST CSF, CIS)? Submit